At Auto Craft Collision Repair in Wichita, we take a great sense of pride from treating all of our customers like a part of our extended family, because in a way, that is exactly what they are. We have customers for their entire lives: from when parents are buying new cars for baby seats to when that baby is getting his first car. As such, each of our auto body mechanic and staff often feel like they have a sense of responsibility in knowing Auto Craft customers and their lives, not just knowing their cars, though that is important as well. Our commitment to knowing our customers goes a very long way in making each and every one feel more comfortable working with us.
In today’s world, it often seems like everything is so impersonal, but we can’t operate like that. In fact, many people will never take the time to get to know the person or people that work on their cars e.g. auto body mechanic. No matter where you go or what you need done, it is a must that you learn about the people who are going to get their hands dirty on your car.
Here are three of the biggest benefits we have found in getting to know your auto body mechanic:
Form a personal relationship
Over time, especially somewhere like Wichita, you just get to know the same people, and you will get used to working with the same people: their attitudes, their timelines, and their quality. This eventually will make your life much easier when you require any sort of basic maintenance or repair to your car – you will know what to expect. It is always nice to have a relationship with the person you are talking to about major car repairs. This is why we are so active with volunteerism in the community – we don’t just want to serve the people of Wichita, we want to be friends and citizens.
Peace of mind
Don’t be one of those people who dread the auto body mechanic or are afraid to take their car to the mechanic because they are worried about what they will encounter. Instead, find somebody that you know you can trust and then let them do their job, no matter what type of service you require at any given time. You know your car is in good hands, you know it will work when it comes out of the body shop, and you know they won’t charge you over what is necessary. There is nothing better than having peace of mind, especially on something as important as car maintenance.
Know you aren’t getting ripped off
Can you think of anything worse than overpaying an auto body mechanic? Have you ever been duped by a mechanic who thought you didn’t know something – only to be caught? The thought of this alone can lead to a lot of stress, which is not something you should ever have to deal with when it comes to your vehicle. Getting your car repaired or inspected can cost a lot of money, that’s just par for the course when you are a driver. However, mechanics sometimes prey on the people who don’t know the difference between a carburetor and a battery – so make sure you trust the mechanic who touches your car.
Now that you know why it is important to forge a relationship with your auto body mechanic, start doing it! Our team of experts at Auto Craft Collision Repair is always willing to talk with you to help better understand your needs and expectations. Wichita is a tight-knit community, and we want to help preserve that mentality in any way we can.
Need a reliable, trustworthy auto body mechanic? Contact one of our locations today!